In this document you will learn what ATS Cloud shows in the Connected Phone section, including the mobile device registered to a worker. The Connected Phone section identifies a mobile phone registered for an existing employee. The actual mobile-app registration is performed in the employee application, not by manually adding a phone in the worker form.
Wozu dient diese Funktion?
This information helps administrators identify an existing link and handle replacement of an old phone.
Vorbereitungen
- The employee profile already exists.
- The employee must have registered the mobile application for phone information to appear.
Optionen und Eingabefelder erklärt
- Connected Phone
- Device details associated with the employee when a link exists.
- Geräte
- Administrative module used to remove an existing linked phone before a replacement registration.
- One phone per worker
- The English interface states this constraint explicitly.
Schritt-für-Schritt-Anleitung
- Open Workers and select the existing employee.
- Find the Connected Phone section and review available details.
- If no phone is linked, the section will indicate that state.
- If a worker is replacing a phone, open Devices.
- Locate the worker’s registered phone and remove the old link using the device removal controls.
- The employee can then carry out registration on the replacement phone using the separate employee-app instructions.
Was passiert nach dem Speichern?
Removing an old device link clears the way for a replacement phone registration, subject to the mobile-app workflow.
Wichtige Hinweise und häufige Fehler
- Do not use Add Terminal or Add Biometric in Devices to create an employee phone record; employee phones are registered through the mobile application.