How to Resolve a Business Trip with a Missing Destination

In this document you will learn how to resolve a business trip with a missing destination in Attendico ATS Cloud. A Business Travel detail can enter NEEDS_LOCATION when the recorded trip lacks usable destination coordinates. In that state, the page displays an additional destination-address selector.

What is this option for?

Use this when route estimation cannot proceed because the destination has not been resolved to coordinates.

Before you begin

• A saved business trip exists with a missing-destination indication.
• You know the real destination location.

Understanding the controls

Missing Destination

Additional input shown when a trip needs a destination.

Exact Address Selection

Requires an address and coordinates; plain text alone may not be enough.

Save and Recalculate

Saves the selected destination and attempts estimation.

NEEDS_LOCATION

Status indicating unresolved coordinates.

Step-by-step instructions

1. Open Business Travel and choose the relevant trip Details.
2. Read any Missing Destination warning.
3. Find the additional destination-address component.
4. Search for the actual destination and select an exact result with coordinates.
5. Verify the address and map location.
6. If appropriate, also review Visited Address and Outbound and Return settings.
7. Click Save and Recalculate.
8. Inspect the updated status and route estimate or any remaining error.

What happens next?

The trip can move toward a calculable state when the required destination coordinates are provided.