In this document, you will learn how to configure automatic attendance exception emails in Attendico ATS Cloud. Attendance Notifications sends messages for late-arrival and not-arrived exceptions when outgoing email is available.

What is this feature for?

It reduces the need to inspect attendance screens continuously and uses separate recipient settings from monthly reports.

Prerequisites

Access to Settings.
Valid recipient address.
SMTP service configured on the ATS server for actual sending.

Options and fields explained

Attendance Notifications: On/off switch for exception emails.
Recipient Email: Mailbox receiving messages.
SMTP Banner: Shows whether outgoing mail is ready.
Frequency: The UI describes a check every five minutes, with each case sent once.

Step-by-step instructions

Open Settings.
Inspect SMTP status.
Enable Send late-arrival and not-arrived notifications.
Enter a valid notification email address.
Click Save.
Review the configured values.
Use Work Time Attendance to investigate any exception message.

Expected result

When enabled and SMTP is available, qualifying exceptions may generate emails; no exceptions means no email.

Important notes

Addresses can be saved before SMTP is configured, but delivery cannot occur yet.
Do not confuse exception alerts with monthly reports.