ATTENDICO Help Center

What ATS Cloud Shows

In this document you will learn what ATS Cloud shows in the Connected Phone section, including the mobile device registered to a worker. The Connected Phone section identifies a mobile phone registered for an existing employee. The actual mobile-app registration is performed in the employee application, not by manually adding a phone in the worker form.

What is this feature used for?

This information helps administrators identify an existing link and handle replacement of an old phone.

Before you begin

  • The employee profile already exists.
  • The employee must have registered the mobile application for phone information to appear.

Options and fields explained

Connected Phone
Device details associated with the employee when a link exists.
Uređaji
Administrative module used to remove an existing linked phone before a replacement registration.
One phone per worker
The English interface states this constraint explicitly.

Step-by-step procedure

  1. Open Workers and select the existing employee.
  2. Find the Connected Phone section and review available details.
  3. If no phone is linked, the section will indicate that state.
  4. If a worker is replacing a phone, open Devices.
  5. Locate the worker’s registered phone and remove the old link using the device removal controls.
  6. The employee can then carry out registration on the replacement phone using the separate employee-app instructions.

What happens after saving?

Removing an old device link clears the way for a replacement phone registration, subject to the mobile-app workflow.

Important notes and common mistakes

  • Do not use Add Terminal or Add Biometric in Devices to create an employee phone record; employee phones are registered through the mobile application.