ATTENDICO Help Center

Understanding Fixed Devices and Employee Phones

Devices is the ATS Cloud registry of employee phones, attendance terminals and biometric tablets. Each type has a different setup method. With this document we will help you understand fixed devices and employee phones in Attendico.

What is this feature for?

Fixed terminals use a Terminal ID, biometric tablets use a pairing code, while employee phones appear after registration in the employee app.

Prerequisites

  • Devices feature enabled in the company license.
  • Know the real hardware identifier before adding a fixed device.

Options and fields explained

Employee Phones
Automatically linked through worker registration.
Terminals
Fixed devices identified by Terminal ID.
Biometric
Tablets requiring their own pairing code.
Status
Disabled, Waiting Pairing or Connected.
Last Seen
Most recent recorded contact if present.

Step-by-step instructions

  1. Open Devices.
  2. Choose All Devices, Employee Phones, Biometric or Terminals.
  3. Review device identity, linked worker/location and status.
  4. Click Add Terminal to register fixed terminal hardware.
  5. Click Add Biometric to register a biometric tablet.
  6. Edit a fixed device’s administrative information if needed.
  7. Remove an old phone registration before linking a replacement.

Expected result

The page provides registration and status information across device types.

Important notes

  • Do not add an employee phone using the fixed-device form.
  • A registration is not proof of a live network connection.