{"id":50026,"date":"2026-10-30T23:10:00","date_gmt":"2026-10-30T22:10:00","guid":{"rendered":"https:\/\/attendico.com\/kb-2026-additional\/how-to-read-device-type-identity-platform-and-last-seen"},"modified":"2026-11-03T12:39:11","modified_gmt":"2026-11-03T10:39:11","slug":"how-to-read-device-type-identity-platform-and-last-seen","status":"publish","type":"post","link":"https:\/\/attendico.com\/en\/how-to-read-device-type-identity-platform-and-last-seen\/","title":{"rendered":"How to Read Device Type, Identity, Platform and Last Seen"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Devices table combines different device types into one administrative register. The Identity field is derived differently for employee phones, terminals and biometric tablets. In this document you will learn how to read device type, identity, platform and Last Seen in ATS Cloud to review each registered device&#8217;s identity and connection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is this option for?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use this to correctly identify a device before editing or deleting it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you begin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>At least one device registration exists.<\/li>\n\n\n\n<li>You have access to the Devices module.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding the controls<\/h2>\n\n\n\n<dl>\n<dt><strong>Phone Identity<\/strong><\/dt>\n<dd>Installation ID of a registered employee phone.<\/dd>\n<dt><strong>Terminal Identity<\/strong><\/dt>\n<dd>Terminal serial \/ Terminal ID.<\/dd>\n<dt><strong>Biometric Identity<\/strong><\/dt>\n<dd>Pairing code associated with the tablet.<\/dd>\n<dt><strong>Platform<\/strong><\/dt>\n<dd>Device platform where supplied.<\/dd>\n<dt><strong>Last Seen<\/strong><\/dt>\n<dd>Most recent reported server contact.<\/dd>\n<\/dl>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step instructions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Devices.<\/li>\n\n\n\n<li>Use All Devices to see the complete registry.<\/li>\n\n\n\n<li>Select Employee Phones, Terminals or Biometric to narrow the list.<\/li>\n\n\n\n<li>Identify the expected record by its name and associated worker\/location.<\/li>\n\n\n\n<li>Read the Identity field in the context of the selected device type.<\/li>\n\n\n\n<li>Review Platform and Last Seen where available.<\/li>\n\n\n\n<li>Read the displayed status before assuming the hardware is ready.<\/li>\n\n\n\n<li>Only after verifying the record, use Edit or Delete if a change is required.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The table helps distinguish registrations whose technical identifiers are not interchangeable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A phone Installation ID should not be entered as a terminal serial number.<\/li>\n\n\n\n<li>Last Seen is historical metadata, not a guaranteed live ping.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Devices table combines different device types into one administrative register. The Identity field is derived differently for employee phones, terminals and biometric tablets.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51],"tags":[],"class_list":["post-50026","post","type-post","status-publish","format-standard","hentry","category-devices"],"_links":{"self":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50026","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/comments?post=50026"}],"version-history":[{"count":2,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50026\/revisions"}],"predecessor-version":[{"id":50323,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50026\/revisions\/50323"}],"wp:attachment":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/media?parent=50026"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/categories?post=50026"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/tags?post=50026"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}