{"id":50011,"date":"2026-10-30T23:10:00","date_gmt":"2026-10-30T22:10:00","guid":{"rendered":"https:\/\/attendico.com\/kb-2026-additional\/internal-and-external-workers-choosing-the-correct-worker-type"},"modified":"2026-11-03T12:52:39","modified_gmt":"2026-11-03T10:52:39","slug":"internal-and-external-workers-choosing-the-correct-worker-type","status":"publish","type":"post","link":"https:\/\/attendico.com\/en\/internal-and-external-workers-choosing-the-correct-worker-type\/","title":{"rendered":"Internal and External Workers: Choosing the Correct Worker Type"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this document we will compare internal and external workers in ATS Cloud and find out when an External Company field is required.The Worker Type field distinguishes an internal employee from an external worker. An external worker has an additional required External Company field.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is this option for?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use this distinction when people from outside companies work on site but still need records in Attendico.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you begin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Create the relevant shift group and shift before adding the worker.<\/li>\n\n\n\n<li>Know whether the worker belongs to your company or an external organization.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding the controls<\/h2>\n\n\n\n<dl>\n<dt><strong>Worker Type: Internal<\/strong><\/dt>\n<dd>Normal internal worker profile.<\/dd>\n<dt><strong>Worker Type: External<\/strong><\/dt>\n<dd>External worker profile requiring company information.<\/dd>\n<dt><strong>External Company<\/strong><\/dt>\n<dd>Required when Worker Type is External.<\/dd>\n<dt><strong>Group and Current Shift<\/strong><\/dt>\n<dd>Still mandatory for both worker types.<\/dd>\n<\/dl>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step instructions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Workers and click Create Worker, or open an existing worker profile.<\/li>\n\n\n\n<li>Enter or review the worker\u2019s name and four-digit employee code.<\/li>\n\n\n\n<li>Select the saved Group and Current Shift.<\/li>\n\n\n\n<li>Find Worker Type.<\/li>\n\n\n\n<li>Select Internal when the worker belongs to your organization.<\/li>\n\n\n\n<li>Select External for an outside worker.<\/li>\n\n\n\n<li>If External is selected, enter the External Company name.<\/li>\n\n\n\n<li>Review Status and any fixed-shift option.<\/li>\n\n\n\n<li>Select Save and verify the profile.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The worker is saved with its worker type, and the external company value is submitted for external workers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>External workers are still assigned a shift group and a current shift; the type does not bypass scheduling.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Worker Type field distinguishes an internal employee from an external worker. An external worker has an additional required External Company field.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62],"tags":[],"class_list":["post-50011","post","type-post","status-publish","format-standard","hentry","category-worker-profiles"],"_links":{"self":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/comments?post=50011"}],"version-history":[{"count":2,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50011\/revisions"}],"predecessor-version":[{"id":50335,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/50011\/revisions\/50335"}],"wp:attachment":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/media?parent=50011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/categories?post=50011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/tags?post=50011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}