{"id":1150,"date":"2026-11-02T13:30:30","date_gmt":"2026-11-02T11:30:30","guid":{"rendered":"https:\/\/attendico.com\/en\/?p=1150"},"modified":"2026-11-03T12:34:34","modified_gmt":"2026-11-03T10:34:34","slug":"what-the-smtp-status-means-in-ats-cloud-settings","status":"publish","type":"post","link":"https:\/\/attendico.com\/en\/what-the-smtp-status-means-in-ats-cloud-settings\/","title":{"rendered":"What the SMTP Status Means in ATS Cloud Settings"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The Settings page shows whether outgoing email is configured on the ATS server. The SMTP state determines whether automated notifications and monthly reports can actually be delivered. In this document you will learn what the SMTP status means in ATS Cloud Settings and how outgoing email availability affects attendance notifications.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Purpose and explanation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use this indicator before troubleshooting a missing report or late-arrival alert, especially after setting a recipient address.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you begin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Administrator access to Settings.<\/li>\n\n\n\n<li>An outgoing-mail service must be configured on the ATS server for successful delivery.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Options explained<\/h2>\n\n\n\n<dl>\n<dt><strong>SMTP Ready<\/strong><\/dt>\n<dd>Outgoing email is configured.<\/dd>\n<dt><strong>SMTP Missing<\/strong><\/dt>\n<dd>Recipient addresses can be saved, but delivery cannot occur until SMTP is configured.<\/dd>\n<dt><strong>Attendance Notifications<\/strong><\/dt>\n<dd>Exception alerts with their own recipient.<\/dd>\n<dt><strong>Monthly Report<\/strong><\/dt>\n<dd>Scheduled previous-month CSV\/PDF with a separate recipient.<\/dd>\n<\/dl>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step instructions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Settings.<\/li>\n\n\n\n<li>Read the outgoing email status banner.<\/li>\n\n\n\n<li>Review Attendance Notifications and Monthly Attendance Report settings.<\/li>\n\n\n\n<li>Enter valid recipient emails for enabled features.<\/li>\n\n\n\n<li>Click Save.<\/li>\n\n\n\n<li>If SMTP is Missing, arrange server-side SMTP configuration.<\/li>\n\n\n\n<li>Reopen Settings to confirm the ready indicator before expecting mail delivery.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Important notes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Saving an address is not proof that an email was sent.<\/li>\n\n\n\n<li>A missing report can also result from no attendance records in the reporting period.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The Settings page shows whether outgoing email is configured on the ATS server. The SMTP state determines whether automated notifications and monthly reports can actually be delivered. In this document you will learn what the SMTP status means in ATS Cloud Settings and how outgoing email availability affects attendance notifications. Purpose and explanation Use this [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[55],"tags":[],"class_list":["post-1150","post","type-post","status-publish","format-standard","hentry","category-settings"],"_links":{"self":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/comments?post=1150"}],"version-history":[{"count":2,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1150\/revisions"}],"predecessor-version":[{"id":50318,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1150\/revisions\/50318"}],"wp:attachment":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/media?parent=1150"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/categories?post=1150"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/tags?post=1150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}