{"id":1122,"date":"2026-11-02T16:48:55","date_gmt":"2026-11-02T14:48:55","guid":{"rendered":"https:\/\/attendico.com\/en\/?p=1122"},"modified":"2026-11-03T11:44:58","modified_gmt":"2026-11-03T09:44:58","slug":"connected-employee-phones-what-ats-cloud-shows","status":"publish","type":"post","link":"https:\/\/attendico.com\/en\/connected-employee-phones-what-ats-cloud-shows\/","title":{"rendered":"What ATS Cloud Shows"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">In this document you will learn what ATS Cloud shows in the Connected Phone section, including the mobile device registered to a worker. The Connected Phone section identifies a mobile phone registered for an existing employee. The actual mobile-app registration is performed in the employee application, not by manually adding a phone in the worker form.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is this feature used for?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This information helps administrators identify an existing link and handle replacement of an old phone.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you begin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The employee profile already exists.<\/li>\n\n\n\n<li>The employee must have registered the mobile application for phone information to appear.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Options and fields explained<\/h2>\n\n\n\n<dl>\n<dt><strong>Connected Phone<\/strong><\/dt>\n<dd>Device details associated with the employee when a link exists.<\/dd>\n<dt><strong>Devices<\/strong><\/dt>\n<dd>Administrative module used to remove an existing linked phone before a replacement registration.<\/dd>\n<dt><strong>One phone per worker<\/strong><\/dt>\n<dd>The English interface states this constraint explicitly.<\/dd>\n<\/dl>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step procedure<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Open Workers and select the existing employee.<\/li>\n\n\n\n<li>Find the Connected Phone section and review available details.<\/li>\n\n\n\n<li>If no phone is linked, the section will indicate that state.<\/li>\n\n\n\n<li>If a worker is replacing a phone, open Devices.<\/li>\n\n\n\n<li>Locate the worker&#8217;s registered phone and remove the old link using the device removal controls.<\/li>\n\n\n\n<li>The employee can then carry out registration on the replacement phone using the separate employee-app instructions.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens after saving?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Removing an old device link clears the way for a replacement phone registration, subject to the mobile-app workflow.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Important notes and common mistakes<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not use Add Terminal or Add Biometric in Devices to create an employee phone record; employee phones are registered through the mobile application.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In this document you will learn what ATS Cloud shows in the Connected Phone section, including the mobile device registered to a worker. The Connected Phone section identifies a mobile phone registered for an existing employee. The actual mobile-app registration is performed in the employee application, not by manually adding a phone in the worker [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[65],"tags":[],"class_list":["post-1122","post","type-post","status-publish","format-standard","hentry","category-mobile-device-links"],"_links":{"self":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1122","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/comments?post=1122"}],"version-history":[{"count":2,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1122\/revisions"}],"predecessor-version":[{"id":50286,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/posts\/1122\/revisions\/50286"}],"wp:attachment":[{"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/media?parent=1122"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/categories?post=1122"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attendico.com\/en\/wp-json\/wp\/v2\/tags?post=1122"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}