{"id":50034,"date":"2026-10-30T23:10:00","date_gmt":"2026-10-30T22:10:00","guid":{"rendered":"https:\/\/attendico.com\/kb-2026-additional\/how-to-check-ats-cloud-license-status-user-capacity-and-enabled-features"},"modified":"2026-11-02T18:31:31","modified_gmt":"2026-11-02T16:31:31","slug":"how-to-check-ats-cloud-license-status-user-capacity-and-enabled-features","status":"publish","type":"post","link":"https:\/\/attendico.com\/ba\/how-to-check-ats-cloud-license-status-user-capacity-and-enabled-features\/","title":{"rendered":"How to Check ATS Cloud License Status, User Capacity and Enabled Features"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The License page gives the company name\/code, current license status, user capacity, validity date and a list of enabled or disabled product features.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What is this option for?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Use this screen to understand whether a missing module or blocked creation action could be related to subscription entitlement.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Before you begin<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>An administrator account can sign in.<\/li>\n\n\n\n<li>The license service is reachable.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Understanding the controls<\/h2>\n\n\n\n<dl>\n<dt><strong>Status<\/strong><\/dt>\n<dd>Current active\/inactive status from the backend.<\/dd>\n<dt><strong>Company \/ Company Code<\/strong><\/dt>\n<dd>The identity associated with the license.<\/dd>\n<dt><strong>Users<\/strong><\/dt>\n<dd>Current count compared with total allowed.<\/dd>\n<dt><strong>Valid Until<\/strong><\/dt>\n<dd>Reported license expiration date.<\/dd>\n<dt><strong>Features<\/strong><\/dt>\n<dd>Enabled and disabled product modules.<\/dd>\n<dt><strong>Refresh<\/strong><\/dt>\n<dd>Loads the current license state again.<\/dd>\n<\/dl>\n\n\n\n<h2 class=\"wp-block-heading\">Step-by-step instructions<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Sign in to ATS Cloud.<\/li>\n\n\n\n<li>Open License from the navigation.<\/li>\n\n\n\n<li>Review Status before troubleshooting a restricted module.<\/li>\n\n\n\n<li>Confirm Company Name and Company Code match the intended installation.<\/li>\n\n\n\n<li>Read the Users count and total allowed figure.<\/li>\n\n\n\n<li>Check Valid Until.<\/li>\n\n\n\n<li>Review the feature grid for enabled and disabled capabilities.<\/li>\n\n\n\n<li>Select Refresh to request an updated state.<\/li>\n\n\n\n<li>If a feature remains unavailable, contact the responsible subscription administrator rather than bypassing access controls.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What happens next?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The page displays the license state and can help explain whether a feature is available.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>The License page gives the company name\/code, current license status, user capacity, validity date and a list of enabled or disabled product features.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[54],"tags":[],"class_list":["post-50034","post","type-post","status-publish","format-standard","hentry","category-license"],"_links":{"self":[{"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/posts\/50034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/comments?post=50034"}],"version-history":[{"count":1,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/posts\/50034\/revisions"}],"predecessor-version":[{"id":50191,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/posts\/50034\/revisions\/50191"}],"wp:attachment":[{"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/media?parent=50034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/categories?post=50034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/attendico.com\/ba\/wp-json\/wp\/v2\/tags?post=50034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}